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Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Book
Condition: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Book
Condition: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Goodwill, Brooklyn Park, MN, U.S.A.
Book
Condition: Acceptable. Stains on outside cover/inside the book. Minor water damage but all text is readable Cover has some rubbing and edgewear. Access codes, CDs, and other accessories may not be included.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: PAPER CAVALIER US, Brooklyn, NY, U.S.A.
Book
Condition: as new. Appears unread. May have a retail sticker on back cover or remainder mark on the text block.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 0.8.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: Good. Most items will be dispatched the same or the next working day.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: New. Buy with confidence! Book is in new, never-used condition 0.8.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: New. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Book Deals, Tucson, AZ, U.S.A.
Book
Condition: New. New! This book is in the same immaculate condition as when it was published 0.8.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: LibraryMercantile, Humble, TX, U.S.A.
Book
Condition: new.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Paperback. Condition: new. New. Fast Shipping and good customer service.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: very good. Very Good Copy. Customer Service Guaranteed.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: new. New Copy. Customer Service Guaranteed.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Front Cover Books, Denver, CO, U.S.A.
Book
Condition: new.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Big Bill's Books, Wimberley, TX, U.S.A.
Book
Paperback. Condition: new. Brand New Copy.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: GoldenDragon, Houston, TX, U.S.A.
Book
Paperback. Condition: new. Buy for Great customer experience.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: Wizard Books, Long Beach, CA, U.S.A.
Book
Paperback. Condition: new. New.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: London Bridge Books, London, United Kingdom
Book
paperback. Condition: Good.
Published by Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Seller: BennettBooksLtd, North Las Vegas, NV, U.S.A.
Book
Condition: New. New. In shrink wrap. Looks like an interesting title! 0.8.